Our in-house claims staff will guide you through the claims process, follow up with the insurance company, explain how your claim is being handled and be there for you during the uncomfortable time of submitting a claim.
Isn’t this the way it should be?
What makes us different from the competition?
Whether we talk you through the process, e-mail you through the process or refer you through the process, we will always have a real person on the other end of the line. We maintain strong relationships with our insurance carriers in order to ensure your claims are processed in a timely and accurate fashion.
How to make a claim:
To contact us directly with a Claim, please call or email:
Terry Litoff, Customer Service Rep., Claims Manager:
Email: TLitoff@sternagencyinc.com
Phone: (845) 354-8000
Fax: (845) 354-8688
During non-business hours, you may contact your specific Insurance Carrier’s Service Center directly. Please see our Resource Center. We have provided a list of many of our carriers contact information to make a claim, or for service on your individual policies.