Service Centers

If you are unable to reach us to make a claim, or for service on your individual policies. We have provided this list of many of our carriers contact information. Please note: we only have the information here that they have provided. If at all possible, please check your individual policies for additional information or specific instructions.

Insurance Carrier Service Centers

American International Group (AIG)

AIG InfoExchange, Mon – Fri from 6 am – 8 pm ET, and Sat from 9 am – 6 pm ET
1-877-638-4244 USA OR +1-908-679-3150 Worldwide
Contact AIG Online:

AIG Private Client
Claims Services:
The Chartis Building,
58 Fenchurch Street,
London EC3M 4AB
Telephone: 020 7954 7000
Fax: 020 7954 7001

Associated Mutual Insurance Co.
Phone: 845-434-4550.
1st Report Fax line: 845-434-0142
Associated Mutual Insurance Cooperative
PO Box 307, Woodridge, NY 12789

Cambridge Insurance Co.
2300 Regency Road, Lexington, KY 40503
Phone: 859-252-0381
Toll Free: 800-955-4456

CNA Insurance Co.
Claims Instructions:
Check your policy. It may contain special instructions for filing a claim. If it does, follow those instructions. Otherwise, try to contact your agent or broker. They are ready to help.
If you are uncertain about which phone number to call, please call toll free:
1-877-CNA-ASAP (1-877-262-2727) and one of our representatives will assist you.

Everest Insurance Co.
Contact Info:
Michael Morales
Everest Speciality Underwriters
Christopher Finneran
Property and Casualty

Farmers Insurance
Claims Services
Español 877-732-5266
TTY 888-891-1660
File a Claim:
Farmers Insurance Group
4680 Wilshire Blvd., Los Angeles, CA 90010

Greater New York Mutual
After Hours Emergency Claim Phone Number: 866-290-6833
Property Claims (All States) Fax#: 212-532-8018 Attn: Property Claims
How to Report a Claim:

General Star Indemnity Insurance Co.
( Has Additional Contact & Claims information )
Email address:
Mailing address: P.O. Box, 1255 Stamford, CT
Fax number:(866)-914-3151
Email address:
Mailing address: P.O. Box 10354, Stamford, CT 06904
Fax number: (866) 333-3566

Greenwich Insurance Co.
Tel: 203/869-0302
Fax: 203/869-3233
87 Greenwich Avenue, Greenwich, CT 06830

Harleysville Insurance Co.
Toll-free claims reporting number: 800.892.8877.
Flood claims, call: 800.759.8656 or fax 406.257.1629.
For customer service, call 800.338.8301.
Harleysville Insurance
355 Maple Avenue, Harleysville, PA 19438-2297

The Hartford
Claims: Report a Claim Online

Hartford Steam Boiler Insurance
Toll-free claims hotline: 1-888-HSB-LOSS (1-888-472-5677)
Fax: 1-888-329-5677
One State Street, Hartford CT 06103

Hudson Insurance Co.

17 State Street, New York, NY 10004

Indian Harbor Insurance Co.
XL Group
Seaview House
70 Seaview Avenue
Stamford, CT 06902-6040
General Inquiries: +1 800-622-7311
Claims: +1 800-688-1840
Fax: +1 203-964-0763.

LG Insurance
L.G. Insurance Agency
3910 Fox Avenue NE, Minerva, OH 44657
Telephone: (330) 862-2500
Toll Free: 1-888-266-0985
Fax: (330) 862-2757
Direct Claim Reporting
Erie Insurance: 800-367-3743
Erie Insurance – Auto Glass Claim: 800-552-ERIE (3743)
Grinnell Mutual Reinsurance Co: 877-467-2252
Sandy & Beaver Mutual Insurance Co: 800-421-4693
Foremost Insurance Group: 800-527-3907

Merrimack Mutual Insurance Co.
The Andover Companies
If you are unable to reach your agent after hours or on weekends and need to report an emergency claim call The Andover Companies home office at 1-800-225-0770 for instructions regarding emergency claim reporting.
The Andover Companies Claims
Phone: (800) 225-0770
Fax: (800) 323-5112

NGM Insurance Co
(Main Street America Group)
55 West. St, Keene, NH 03431
Report a Claim:
(877) 4CLAIMS (877-425-2467) (available 24 hours a day, seven days a week)
Report a Claim Online:

New York Marine and General Insurance Co.

New York: 919 Third Avenue, New York, NY 10022
Call us at 1-800-774-1203 to report a claim 24 hours a day, 7 days a week.
Claims fax number: 1-800-326-2864

NY State Insurance Fund
Customer Service Center: 1-888-875-5790 during regular business days, 8:00 a.m. to 5:00 p.m.

Nor Guard Insurance Co
16 S River Street
Wilkes Barre, PA 18702-2494
Claims, customer, service, and additional information
Phone: (570) 825-9900
Toll Free: (800) 673-2465
Call our Claims Reporting Hotline: 1-888-NEW-CLMS (1-888-639-2567)
Customer Service:

One Beacon
Call 877.434.3900 between 8 a.m. and 5 p.m. ET Monday – Friday to speak with a member of our Customer Service team,
Call 877.248.3455 to check on the status of an existing claim or to speak to a OneBeacon Claims representative.
U.S. Corporate Headquarters:
601 Carlson Parkway,Suite 600, Minnetonka, MN 55305

Philadelphia Insurance
# Philadelphia Insurance Companies
Attention: Claims Department
One Bala Plaza, Suite 100
Bala Cynwyd, PA 19004-0950
# 1.800.685.9238 (fax)
1.800.765.9749 (phone)

Preserver Insurance Company (Tower Group)
120 Broadway 31St Floor
New York City, NY 10271
Phone: (212) 655-2000
Claims First Report Phone Line: (888) 856-5522
Claims First Report Fax: (888) 291-6262
Claims First Report E-Mail:
Claims General Inquiry: (888) 856-5522 or

Rutgers Insurance Co.
(American European Group, Inc)
By Email:
By Phone: 1-800-541-1728
By Fax: 1-856-779-0719
By Mail: P.O. Box B, Cherry Hill, NJ 08034-0013

Tower Insurance Co.
Claims First Report Phone Line: (888) 856-5522
Claims First Report Fax: (888) 291-6262
Claims First Report E-Mail:
Claims General Inquiry: (888) 856-5522 or
Tower Group Companies
120 Broadway, 31st Floor, New York, NY 10271

Travelers / St. Paul Insurance

Auto, Home, Personal Property, and Boat & Yacht Claims: 1.800.252.4633
Flood Claims: 1.800.505.0193
Business Insurance Claims – Auto, Property, General Liability, Specialty, Workers Comp
National Accounts Claims: 1.800.832.7839
Constitution State Services Claims: 1.800.243.2490
Construction Claims: 1.877.828.4132
Bond and Financial Products Claims:
Report Business Insurance claims online:
Claim Assistance: 866.678.0492.

United National Insurance Co.
Claims Department
By Email:
By Phone: 800.788.4780 or 610.660.8877
After Hours Emergency Services: 800.621.5410
By Fax: 610.660.8885
By Mail:Global Indemnity Group, Inc. / Claims
P.O. Box 532, Willow Grove, PA 19090

Utica National
Call Monday through Friday, 8:00 a.m.– 5:00 p.m. EST (If you reach voice mail when calling during normal business hours, listen to the prompts for alternate options.) Or, send us an e-mail and we’ll get back to you by the next business day!
New York Metropolitan Regional Office
Long Island
Mailing/Street Address:
One Jericho Plaza, 2nd Floor, Wing A, Jericho, NY 11753-1636
Telephone: 516-479-5000
Toll-Free: 800-766-1914
Fax: 516-479-5001

Zurich Insurance Co.
Phone: (800) 987-3373
ZNA Online Claims:
Fax: (877) 962-2567
Email Claims Care Center:
Customer Inquiry Center
Zurich North America
1400 American Lane, Schaumburg, IL 60196

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